Privacy Policy
Your privacy matters to us at doranthivexilo
1 Information We Collect
At doranthivexilo, we collect information that helps us provide better financial budgeting services to our Australian users. We're transparent about what we gather and why it's necessary for your smart budgeting experience.
- Account Information: Your name, email address, phone number, and postal address when you create an account
- Financial Data: Budget categories, spending patterns, income information, and financial goals you choose to share
- Transaction Details: Information about your purchases and financial activities when you connect bank accounts or manually enter transactions
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: How you interact with our platform, features used, and time spent on different sections
| Data Type | Purpose | Retention Period |
|---|---|---|
| Personal Identifiers | Account management and communication | 7 years after account closure |
| Financial Information | Budget analysis and recommendations | 5 years from last transaction |
| Usage Analytics | Service improvement and personalization | 2 years from collection |
2 How We Use Your Information
We use your information to deliver personalized budgeting insights and maintain the security of your financial data. Our smart budgeting algorithms analyze your spending patterns to provide meaningful recommendations.
Primary Uses: We process your data to create budget forecasts, track spending trends, send account notifications, and provide customer support. Your financial information helps us identify opportunities for better money management.
- Providing budget analysis and financial insights tailored to your spending habits
- Sending notifications about account activity, budget alerts, and service updates
- Improving our algorithms to offer better financial recommendations
- Conducting research to enhance our budgeting tools and user experience
- Complying with Australian financial regulations and legal requirements
- Preventing fraud and maintaining platform security
3 Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share data in specific circumstances that benefit your user experience or comply with legal obligations.
In the event of a business merger or acquisition, your data would be transferred to the new entity under the same privacy protections outlined in this policy.
4 Your Privacy Rights Under Australian Law
Under the Australian Privacy Act 1988 and the Privacy Amendment (Notifiable Data Breaches) scheme, you have specific rights regarding your personal information.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Inaccuracies
Ask us to update or correct any inaccurate information in your account or our records.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Data Portability
Receive your data in a structured format to transfer to another service provider.
Restrict Processing
Limit how we use your information while maintaining your account access.
Lodge Complaints
File complaints with the Office of the Australian Information Commissioner if needed.
How to Exercise Your Rights: Send an email to info@doranthivexilo.com with your request and account details. We'll verify your identity and respond within the timeframes required by Australian privacy law. There's no fee for most requests, though we may charge reasonable costs for extensive data requests.
5 Data Security and Protection
We implement multiple layers of security to protect your financial information. Our security measures meet Australian financial industry standards and undergo regular third-party audits.
If a data breach occurs that may cause serious harm, we'll notify affected users within 72 hours and report to the Office of the Australian Information Commissioner as required by law.
6 International Data Transfers
While we primarily store data within Australia, some of our service providers may process information in other countries including the United States and European Union.
Transfer Safeguards: When we transfer data internationally, we ensure adequate protection through contractual agreements, adequacy decisions, or other legally recognized transfer mechanisms. All international transfers comply with Australian Privacy Principles.
- Cloud storage providers with servers in Australia, USA, and Singapore
- Email service providers operating in the United States
- Analytics services processing anonymized usage data
- Customer support platforms with global infrastructure
You can request information about specific countries where your data is processed by contacting our privacy team.
7 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our platform. These help us remember your preferences, analyze usage patterns, and provide personalized features.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic site functionality | Session or 1 year |
| Performance Cookies | Analytics and site optimization | 2 years |
| Preference Cookies | Remember user settings and choices | 1 year |
You can control cookie settings through your browser preferences. However, disabling essential cookies may affect some site functionality.
8 Children's Privacy
doranthivexilo is designed for adults managing their finances. We don't knowingly collect personal information from children under 13 years of age. If we discover we've collected information from a child under 13, we'll delete it immediately.
Parental Rights: If you believe your child has provided personal information to us, please contact us immediately at info@doranthivexilo.com. We'll verify the information and take appropriate action to remove any data collected from minors.
Our financial tools require users to have legal capacity to enter contracts and manage financial accounts, which typically requires users to be at least 18 years old in Australia.
9 Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform.
- Minor updates that don't affect your rights will be posted with an updated effective date
- Material changes will be communicated via email at least 30 days before taking effect
- Changes required by law may be implemented with shorter notice periods
- Previous versions of this policy are available upon request
Your continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with changes, you may close your account before they take effect.
10 Contact Information
If you have questions about this privacy policy or how we handle your personal information, please contact us:
Privacy Officer
doranthivexilo Financial Services
Address:
1 Thuringowa Central
Townsville QLD 4817
Australia
Phone: +61 741 533 334
Email: info@doranthivexilo.com
Response Times: We aim to respond to privacy inquiries within 5 business days. For complex requests requiring investigation, we may take up to 30 days as permitted by Australian privacy law.